Built on the Model of the Person from Divine Mercy University. Formation, accompaniment and care, measured every session.

The STEP model · with Divine Mercy University

Care where people already belong.

Jesus said that where two or three gather in his name, he is there in the midst of them. Every ministry a church runs is a way of doing that. Presence+ works inside those ministries. It trains the people already in them, at every level of care, and sees that whoever asks for help ends up with someone who can help, with a licensed clinician close by when that is what they need. Everyone in it helps someone, and everyone has a pathway of their own.

A quiet room with sunlight falling through a tall window onto the floor
Vilhelm Hammershøi, Dust Motes Dancing in the Sunbeams, 1900 Ordrupgaard, Copenhagen

137MAmericans live in mental health shortage areas

27%of the need in those areas is being met

~80%of people seeking help need accompaniment, not a diagnosis

1 in 4who seek help for a mental disorder go to clergy first

STEP

Care is a continuum. People move along it by their own feedback.

STEP stands for Support, Through a trained person, Efficiently, with Presence. It names four levels, from a friend to a psychiatrist, and Presence+ provides training, support and software at each one. Most people are served well by a friend or a trained helper. Clinicians are kept for the people who need them, and when therapy ends the person goes back to someone who knows them.

1 Companions LAY · UNPAID

Friends, family, trained listeners and ministers

2 Professionals STAFF

Church and campus staff in their roles

3 Credentialed helpers HOURLY

Coaches and guides who bill hourly

4 Licensed caregivers LICENSED

Therapists, psychologists, psychiatrists

Level 1 is where most care begins and where it returns: friends, family and neighbors, and the trained listeners and ministers beside them.
The model in full

Everyone is both

Everyone helps someone. Everyone has a pathway.

My pathway

There is no helper class and no helped class. A therapist has a pathway in the app. So does a man two years into recovery who now walks with the next one. The pathway holds that person's courses, practices and relationships, and it goes with them when they step up or down.

Everyone gives feedback, and everyone receives it

After each conversation the person says how they are doing and how the relationship is going. The helper hears it. The same measures run for a Companion and for a psychiatrist, so a score means the same thing at every level, and the scores are what move a person along the continuum. Who may help, and in what scope, is set by the leadership of the helper's own community.

The suite

Two ways in. One record.

Anyone who wants help uses the Presence+ app. Companions and church or campus staff help through Raphael. Coaches, guides and clinicians work in Mindspirit. Every app runs on a phone and on the web, and all of them share one record, held in the Presence+ data store, so a person can move from a friend to a pastor to a clinician without starting over. The person, their helper and the community's leadership each decide what is shared.

For anyone who wants help

Presence+ app

Ask for help, meet your helper, follow your pathway, say how it is going. Phone and web.

For Level 1 and 2 helpers

Raphael

Where Companions and church or campus staff invite, listen and walk alongside. Phone and web.

For parishes, campuses and community groups

Midst

Intake, matching and reporting for a community, inside the ministries it already runs.

For every helper

Emmaus

A learning platform where any organization can publish and share formation courses.

For Level 3 and 4 helpers

Mindspirit

Practice management and an EHR: scheduling, notes, billing, measures.

For deliberate practice

Melete

AI simulation for deliberate practice, scored against published fidelity scales.

Built-in outcomesORS · SRS · RRSevery session, one recordPresence+ appFor anyone who wants helpRaphaelFor Level 1 and 2 helpersMidstFor communitiesEmmausFor every helperMindspiritFor Level 3 and 4 helpersMeleteFor deliberate practiceOpen API: health records, parish and campus systems, or a partner's own app can connect to share referrals and outcomes

Why it works

The relationship predicts the outcome better than the method does.

Across decades of psychotherapy research, the helper and the relationship account for about five times as much of the change as the technique. So STEP forms helpers and measures relationships, instead of trying to license its way out of the gap.

What accounts for change: about 80% the person's own life; of the remaining 20%, the alliance 7.5%, the helper 5%, the method 1%
What accounts for change: about 80% the person's own life; of the remaining 20%, the alliance 7.5%, the helper 5%, the method 1%
The research behind STEP

Why this exists

The Church has always been how strangers learn to trust each other.

Every institution that lets large numbers of people work together runs on words: laws, records, ledgers, a religious canon. For the first time something other than a human being can read those words better than we can, and it is moving into the institutions that run on them. Presence+ was built so that the Church, the oldest of those institutions, keeps its help in human hands.

Babel was one language and one tower. Pentecost was many languages, understood. We are building a common language for ministries so that people, not machines, can work together.

01

One record, held by a better steward

A parish, a campus, a counselor and a companion each kept their own list, usually in a free online tool whose owner set the policy for the data and often sold it. A person who asked for help in one place was invisible in the next. On the Presence+ Network a community keeps that record in a data store that is not for sale, and three parties decide what happens with it: the person, their helper, and the community's leadership.

02

Helping is presence

A machine can hold what can be written down: consent, measures, the next step. It cannot sit with a person. The Network holds the first kind of thing so that a person can give the second. That is why the name is Presence.

03

People decide. The system remembers.

No machine decides anything about a person here. A companion, a pastor or a clinician decides, under the leadership of the organization they serve in. The person consents. The record keeps what was decided and who may see it. AI inside the Network prepares, summarises and suggests; it does not judge, refer or rank anyone.

04

It is only personal

A message comes from a person who knows you, never from a campaign. Success is the turn: the moment someone who was helped begins to help.

How the Network is governed

From the CCMMP

Today's reading from the Catholic Christian Meta-Model of the Person.

The CCMMP publishes every day on the news, books and questions of the moment, read through the Model of the Person. Each piece opens on ccmmp.com.

Honest about scope

Every helper can say what is theirs and what is not.

A psychiatrist can hand a question of meaning back to a person's faith. A pastor can send someone back to the doctor before anyone changes a dose. STEP trains each level to name its scope early and to know that the next step exists.

Bring STEP to a community you serve

Parishes, campuses and community groups start on the sponsored Community tier, from a nonprofit with no profit motive. We will show you what a first cohort looks like and tell you where the network stands today.